FAQ
Q1: How to select the suitable machine? Tell us your material, detail requirements by words, pictures or video. We will recommend you the suitable model with the reasonable price.
Q2: How about the lead time?
For the standard machine, the delivery time is 3-7 days after the payment.For the non-standard machine, the delivery time is 7-15 days after the payment.
Q3:How to install and use it?
We have the instruction Book, Operational manual and Training Videoinside the machine.We also can provide the training on lineby free.
Q4:How to do it if we meet the issue during the operation?
You can send the wrong information to us by mail, we can help solveit by mail.phone, or video communication.
Q5: If we want to learn how to operate the machine, Can you provide it?
Yes, wecan. We can provide the on line training by video. We also pro-vide free trainingcoursein our company.
Q6:Do you provide the onsite service if we needed?
Yes. We can provide the onsite service if you needed. But need the cus-tomer pay for the transport,hotel, food and 60USD/day..
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